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Case Solution
Robin Bienenstock at Sanford C. Bernstein
FOX Relocation Management Corp.
Collective Bargaining and Negotiation at the University of Regina: General Overview and Private Information - Faculty
Ancient Fable
Global Expansion at Sanford C. Bernstein (A) (Abridged)
Matt Leeds (A)
McKinsey & Co.-Protecting its Reputation (B)
Digital China Holdings Limited: Managing the Transition from a Product-oriented to a Service-oriented Company
Developing Professionals: The BCG Way (A)
Bob Fifer
Tradeoffs in Responses to Work Pressure in the Service Industry
Learning from Scandals: Responsibility of Professional Organizations
George Martin at The Boston Consulting Group (A)
Developing Professionals: The BCG Way (B)
Hiring Professionals in China: A Practitioner's Guide
Global Expansion at Sanford C. Bernstein (B) (Abridged)
Michelle Levene (A), Spanish Version
Tim Keller at Katzenbach Partners LLC (A)
Kit Hinrichs at Pentagram (A)
Note on Knowledge Management
Toni Sacconaghi at Sanford C. Bernstein
Ernst & Young United Kingdom (A), Portuguese Version
Integral Consulting
Bain & Co.'s IT Practice (A), Chinese Version
McKinsey & Co.: Managing Knowledge and Learning, Spanish Version
Kenexa
ServiceMaster Industries, Inc., Spanish Version
Sapient Corp. (Abridged)
Hiring Successful Professionals: One Process-Multiple Goals
Sapient Corp.
Chung and Dasgupta: Information for Jordan Ramirez
Rebranding at Oliver Wyman Group, Chinese Version
Chung and Dasgupta: Supplemental Information on Jordan Ramirez and Casey Clark
Technology Transfer at a Defense Contractor (Abridged)
Andersen Consulting - EMEAI: Bill Barnard on Organizational Change
A Tale of Two Turnarounds at EDS: The Jordan Rules
Duane Morris: Balancing Growth and Culture at a Law Firm
Leo Burnett Co. Ltd.: Virtual Team Management
Cambridge Technology Partners (A)
HP-Cisco Alliance (A)
Datavision (A)
McKinsey & Co.-Protecting its Reputation (A), Spanish Version
Strategic Evolution of Large U.S. Law Firms
Mercer Management Consulting (A)
Andersen Consulting - EMEAI: Reorganization for Revitalization
Mak vs. Canadian Corn Hybrid Research Institute
Accountants and Business Advisors, Inc.: City Office
National Semiconductor's India Design Center
Tim Keller at Katzenbach Partners LLC (C)
Ernst & Young United Kingdom (A) (Abridged)
Dirigo International
Note on Material Requirements Planning
George Martin at The Boston Consulting Group (B)
Knowledge Management in the Wild
Tradeoffs: Juggling Careers in Professional Services Firms with Private Life
Management Effect Pty Ltd: Competing Beyond Knowledge Management
Cambridge Technology Partners (B)
Paragon Information Systems
Tom Tierney's Reflections
Driving Change at Seagate
Datavision (B)
Kit Hindrichs at Pentagram (B)
Sanford C. Bernstein: Growing Pains (Abridged)
Steve Shirley
Clifford Chance: Women at Work, Spanish Version
Enterprise Rent-A-Car
Matthew A. Hunter, Spanish Version
Matthew B. Hunter, Spanish Version
Dewberry Capital
George Barker, Spanish Version
Corporate Solutions at Jones Lang LaSalle (2001)
Aspire Inc.: Financing Options for Healthier Nonprofits
Jones Lang LaSalle: Reorganizing around the Customer (2005)
Interview: Iz-Lynn Chan at Far East Organization, Video
Brookfield Properties: Crisis Leadership Following September 11th, 2001
The Knight Management Center
Keller Williams Realty (B)
Personal Rapid Transport at Vectus, Ltd.
Keller Williams Realty (A)
Managing Creativity at Shanghai Tang
Procter & Gamble: Global Business Services
Nike's Global Women's Fitness Business: Driving Strategic Integration
Innovation at the Lego Group (A)
Managing Diversity at Cityside Financial Services
Managing Diversity at Spencer Owens & Co.
Black Caucus Groups at Xerox Corp. (A)
CSU-CCA Group
Green Retailing: Factors for Success
Executive Remuneration at Reckitt Benckiser plc.
Black Caucus Groups at Xerox Corp. (B)
Dansko, Inc.
The Restructuring of Daiei
Jamie Turner at MLI, Inc., Spanish Version
Marks & Spencer: Sir Richard Greenbury's Quiet Revolution
Blinds To Go: Staffing a Retail Expansion
Malden Mills (A)
Rosemary Brooks
Supply Chain Outsourcing at DB Toys
Winn-Dixie Stores in 2005 (A): Cleanup on Aisle 11
PepsiCo: QTG Emerging Channel Investment
Camper: Imagination is not Expensive
Rebirth of the Swiss Watch Industry--1980-92 (B)
Webster Industries (A), Spanish Version
Parisian: Productivity and Selling Cost
Men's Wearhouse: Success in a Declining Industry
Tom Muccio: Negotiating the P&G Relationship with Wal-Mart (Video), DVD
Merloni Group, Spanish Version
Great Northern Bunk Beds, Inc.
CEO Evaluation at Dayton Hudson, Spanish Version
Apple Computer (C1): Reorganizing the Human Resource Function, Spanish Version
Dansk Designs Ltd.
Xerox Corp.: Leadership Through Quality (C)
Citizenship and Counterproductive Behavior in the NBA and NHL
Whitbread PLC (A)
Double-Goal Coach (B): "Honoring the Game"
Double-Goal Coach (C): Spreading the Message
Jess Westerly at Kauflauf GmbH
Erik Peterson (A)
SAS Institute: A Different Approach to Incentives and People Management Practices in the Software Industry
Cisco Systems and Its Community Fellowship Program (A)
Intel in China
Symantec--1982-90
Trilogy University
ABB Poland
Target Micronics in China: Disarray in Finance
Gerald Weiss, Spanish Version
Frans Ryckebosch: An International Manager (A)
Internal Branding at Yahoo!: Crafting the Employee Value Proposition
PacificLink iMedia: Becoming a Full Service Interactive Agency
Mabuchi Motor Co. Ltd.
Managing Risk Across Borders: ZEiM PLC--Doing Business in Post-Crisis Russia
Siebel Systems Inc.: Facing a New Regulatory and Competitive Environment
Perfect CEO
Indus Towers: From Infancy to Maturity
Contingent Workforce Planning at Motorola, Inc.
Xilinx, Inc. (A)
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (A), Spanish Version
Dassault Systemes
Cypress Semiconductors (B): Vision, Values, But No Killer Software
IronPort
PC&D, Inc.
Hewlett-Packard's Santa Rosa Systems Division (B): The Second Profiling Iteration
Cypress Semiconductors (A): Vision, Values, and Killer Software
Xerox Corp.: Leadership Through Quality (A)
Intel's Pentium: When the Chips are Down (A), Spanish Version
John Smithers at Sigtek
Corporate Social Responsibility at CANTV, Spanish Version
Sprint: La Conexion Familiar (A)
Ericsson Hewlett-Packard Telecommunication (A): Joint Venture Formation
"Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (A)
Thuraya Satellite Telecommunications
Sprint: La Conexion Familiar (B)
Irene Charnley at Johnnic Group (B)
Irene Charnley at Johnnic Group (C)
Assessing Managerial Talent at AT&T (C)
"Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (C), Spanish Version
Chorus and Telecom: Building the Boards. An Interview with Sarah Naudé and Matt Stanley, Video
Ericsson Hewlett-Packard: Telecommunications (B): Early Joint Venture Operations
AT&T: The Dallas Works (B)
Assessing Managerial Talent at AT&T (B), Spanish Version
Restoring Trust at WorldCom
Polycom, Inc.: Visualizing Culture
AT&T: Twenty Years of Change
Zhejiang Corporation of China Telecom
AT&T: The Dallas Works (A)
Assessing Managerial Talent at AT&T (A), Spanish Version
Malaysia's Multimedia Development Corporation (A)
Warner Cable (C)
SK Telecom: Pursuing Happiness through Corporate Social Responsibility
Ericsson Hewlett-Packard Telecommunications (C): Joint Venture Evaluation and Adjustment
Hermes Systems
Pacific Cares: Seizing a Market Opportunity
Irene Charnley at Johnnic Group (A)
John Smithers
Inside Ericsson: A Framework for the Practice of Leading Global IT-Enabled Change
"Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (B)
Irene Charnley at Johnnic Group (A) (Abridged)
Geotech Telecom
Motorola Corp.: The View from the CEO Office
Reinventing Ericsson
Alaska Airlines: Navigating Change
GE's Imagination Breakthroughs: The Evo Project
Transkin Income Fund: Leading Entrepreneurial Teams
SaferTaxi: Connecting Taxis and Passengers in South America, Spanish Version
News and No Comment at Emery Air Freight
DaimlerChrysler: Organizing the Post-Merger Integration
Technology Driven Transformation at Comair Limited
Ferio Pugliese: Leading WestJet's New Carrier Encore
UPS and Corporate Sustainability: Proactively Managing Risk
Navistar: Managing Change
Crown Worldwide: Integrating Corporate Social Responsibility in Business
RailTex, Inc. (A)
Compagnie Lyonnaise de Transport (A)
DaimlerChrysler: The Post-Merger Integration Phase
National Logistics Management: Founder Decisions
United Parcel Service (A)
Compagnie Lyonnaise de Transport (B)
Crafting a Vision at Daimler-Chrysler
United Parcel Service (B)
GE's Imagination Breakthroughs: The Evo Project, Video
Career Transfer and Development at UPS
Smokestack Village, Inc.
iQmetrix-Humanity: Negotiating a Partner Agreement-Maurice Thibodeau's Perspective
iQmetrix-Humanity: Negotiating a Partner Agreement-David Charron's Perspective
Simpson Seeds: Growing the Next Generation
FIFA: The Beautiful Game and Global Scandal
Namal College: The First Ten Years (2002-2012)
Ruwwad and the Genesis of Community Development in the Arab World
An Uncomfortable Encounter: Perceptions of Sexual Harassment
The New Pay Plan: Summertime and the Livin's Not Easy!
Sibanye: Changing Mindsets in Mining through Contextual Leadership
Rajwant Engineering: Survival or Ethical Values?
Hubtown (A): Designing a Bottom-Up Approach to Performance Management
Hubtown (B): Implementing a Bottom-Up Approach to Performance Management
Proxy Contest at DuPont
Building Strong Partnerships at the Inter-American Development Bank
CIBC: Fostering an Inclusive Culture, Leading with Gender
Infinity Life Insurance Company: Creating an Organization (A)
Infinity Life Insurance Company: Creating an Organization (B)
Clover Food Lab: Building Out the Team
HealthCare.gov: The Crash and the Fix (B)
HealthCare.gov: The Crash and the Fix (A)
Alameda Health System
Valley Health (A)
Valley Health (B)
London Health Sciences Centre: Talent Development (A)
Allergan South Africa's Merger: Contextual Leadership Sustaining Culture
London Health Sciences Centre: Talent Development (B)
AW Ltd.: Managing Change
MacEwan Residence Services: A Risky Accommodation?
Jollibee Foods Corporation
Earls Restaurants Ltd.: The Importance of a Communication Plan
Hari Krishna Exports: Transforming Employees
Faber-Castell
MD Solutions: Working from Home
Fei Ni Mo Shu (You are the One) and the Chinese Employment Market
iGATE Corporation: Toxic Talent and Organizational Resilience
The National Geographic Society (B)
Deltecs InfoTech: Scaling an Indian Start-Up
Expatica Communications: Leading through Tragedy
Managing Up (A): Grace
Managing Up (B): Jada
Stockbay Partners: Proactive Flexible Work and Talent Retention
Ron Johnson: A Career in Retail, Video
When and Who to Tell: The Long Goodbye
Blurred Lines: Happy or Harassed?
Gap Inc.: Refashioning Performance Management
Tony Hsieh at Zappos: Structure, Culture and Radical Change
Norwood WaterWorks, EMCO Corporation: Changing the Culture
Mary Kay China: People and Love
Nordstrom: The Workplace Violence Dilemma
Uber and its Driver-Partners: Labor Challenges in the On-Demand Transportation Networking Sector
Trouble at Tessei, Video Supplement
The Chartered Bank of Canada
Umpqua Bank: Managing the Culture and Implementing the Brand
ICICI Bank's Credit Card: Journey to Asian Leadership
Understanding Customer Profitability at Charles Schwab
ING DIRECT USA - Rebel With a Cause
Dansk Designs Ltd., Video Supplement
Wetherill Associates, Inc., Spanish Version
The P&G Acquisition of Gillette
Nike: Moving Down the Sustainability Track Through Chemical Substitution and Waste Reduction
Quaker Steel and Alloy Corp.
Novartis AG: Science-Based Business
GlaxoSmithKline: Sourcing Complex Professional Services, Supplementary Materials
Bain & Co. Inc., Video
Addleshaw Goddard LLP (Abridged)
Beverly Stern: Retail Executive
The Schneirocksie Corporation
Ilene Lang and the Catalyst Search (A)
Citigroup-Wachovia-Wells Fargo
First Chicago Corp.: Global Corporate Bank (B)
Furman Selz LLC (B)
John Hancock Mutual Life Insurance Co.: The Inflation Strategy Task Force (B)
Wells Fargo and Norwest: "Merger of Equals" (A)
First Community Bank (A)
Wells Fargo and Norwest: "Merger of Equals" (B)
Ingrid Johnson: Reflections on Leading Change, Video
Prudential UK: Rebuilding a Mighty Business
GE Money Bank: The M-Budget Card Initiative
Sanford C. Bernstein: Growing Pains
CalPERS' Emerging Equity in the Markets Principles
Krispy Kreme: The Franchisor That Went Stale
Clemens Family Corp. (A): The Struggle from Family-First to Business-First
Frito-Lay, Inc.: A Strategic Transition--1987-92 (Abridged)
LEO Electron Microscopy Ltd: A Zeiss-Leica Cooperation
General Dynamics: Compensation and Strategy (B), Chinese Version
New Holland Tractors India: Community Management and Employee Relations
Cells for Life (A)
Managing Performance at Haier (A)
General Dynamics: Compensation and Strategy (A), Chinese Version
Sealed Air Corp.: Globalization and Corporate Culture (A)
Cells for Life (B)
Giddings & Lewis: In Search of the Cutting Edge (E)
Giddings & Lewis: In Search of the Cutting Edge (D)
Giddings & Lewis: In Search of the Cutting Edge (C)
Technology Transfer at a Defense Contractor
Infosys (A): Strategic Human Resource Management
Compensation in Professional Service Firms
Staffing in Professional Service Firms
IBM's Diversity Strategy: Bridging the Workplace and the Marketplace
Tim Keller at Katzenbach Partners LLC (B)
Nordstrom: Dissension in the Ranks? (B), Spanish Version
IBM's Decade of Transformation: Uniting Vision and Values, Spanish Version
Wal-Mart's Sustainability Strategy (A)
Leslie Brinkman at Versutia Capital
Indian Overseas Bank: Triggering Change
Safe to Say at Prudential Financial
Massachusetts Financial Services
1995 Release of the Institutional Investor Research Report: The Impact of New Information
Rob Parson at Morgan Stanley (D), Spanish Version
First Federal Savings (B)
JPMorgan Chase: Tapping an Overlooked Talent Pool
Recruiting at Bowles Hollowell Conner & Co.
Richard Grasso and the NYSE, Inc. (B)
Coaching at Banco Azucarero de Cali (BAC) (B)
Massachusetts Financial Services (Abridged)
First National City Bank Operating Group (B)
Old Colony Associates, Video
Maple Leaf Foods (B): Six Sigma in 2002
BoldFlash: Cross-Functional Challenges in the Mobile Division, Spanish Version
Good Business Creates Good Business: Southwest Creations Collaborative (B)
The Aberdeen Experiment
Particle of Evidence
Sterling Chemicals, Inc.: Quality and Productivity Improvement Program
Knowledge Management's Social Dimension: Lessons from Nucor Steel
Sun Hydraulics Corp. (A)
Good Business Creates Good Business: Southwest Creations Collaborative (A)
Who Is the Fairest of Them All? Choosing a Leader at Deronde International
Should the General Manager Be Fired?
KomTek (A)
Sun Hydraulics Corp. (B)
McKinsey & Co.: An Institution at a Crossroads
Tim Keller at Katzenbach Partners LLC (A) (Abridged)
Organizational Change at Andersen Consulting - EMEAI
Graffs (A)
The Promotion Process at Chung and Dasgupta, LLP
Datavision (C)
Andersen Consulting - EMEAI: Bill Barnard on Organization Change, Video
Ernst & Young United Kingdom (B)
Levi Strauss & Co. (D)
Webster Industries (B), Spanish Version
Levi Strauss & Co. (A)
Started as Crew (C): McDonald's Strategy for Corporate Success and Poverty Reduction
Belk: Towards Exceptional Scheduling
Art of Making Change Initiatives Stick
Malden Mills (B)
Levi Strauss & Co. (C)
Started as Crew (B): Darlene Calhoun and McDonald's
Lisa Benton (A), Spanish Version
Started as Crew (A): Jan Fields and McDonald's
Friends of Western Buddhist Order - Windhorse: Evolution
EU Design's Rise in the Apparel and Fashion Industry: Formalizing Management and Incentive Systems
Nike, Inc.: Developing an Effective Public Relations Strategy
Textile Corp. of America, Spanish Version
Campbell Soup Co.: Transforming for the 21st Century
Levi Strauss & Co. (B)
Malden Mills (A) (Abridged)
Is Sony Turning Around?
Susie Mulder at NIC+ZOE
Regal Jewelry Co., Spanish Version
IBM Software Solutions (B)
Frank Mason (A)
IBM Software Solutions (A)
Tad O'Malley: December 2004
Winn-Dixie Stores in 2005 (B): Cleanup on Aisle 11
Rong Family: A Chinese Business History
First National City Bank Operating Group (B1)
Progressive Corp.'s Divisionalization Decision (C)
Sanford C. Bernstein CEO Robert van Brugge, Video
First National City Bank Operating Group (A)
ValueAct: Shareholder in the Boardroom
Sovereign Bancorp and Relational Investors: The Role of the Activist Hedge Fund
Wendy's Chili: A Costing Conundrum
KingJewels: Ethical Leadership in Practice
Garanti Bank: Transformation in Turkey
Jacques Kemp: "Towards Performance Excellence"
Andreas Weber's Reward for Success in an International Assignment (A): A Return to an Uncertain Future
Andreas Weber's Reward for Success in an International Assignment (B): His Decision
Corning Glass Works International, Part II: Interviews with Top Management, Video
The War for Management Talent in China: Shanghai Tyre & Rubber Co. Ltd
Corning Glass Works International (C1), Spanish Version
GTI in Russia
L.L. Bean Latin America
Mall of America
Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life
Rebirth of the Swiss Watch Industry--1980-92 (A)
Richter: Information Technology at Hungary's Largest Pharma
OppenheimerFunds and Take-Two Interactive (A)
George Martin at The Boston Consulting Group (C)
Jody McVay
Millway Fabrics Canada
Staffing Wal-Mart Stores, Inc. (B)
Flaxo Exports: Managing People in a Small- to Medium-Sized Enterprise
Staffing Wal-Mart Stores, Inc. (A)
LinkedIn and Modern Recruiting (A)
LinkedIn and Modern Recruiting (B)
The Oberman Family and Omeda Communications, Inc.
Cermaq ASA
Agero: Enhancing Capabilities for Customers
A Great Place to Work!? Understanding Crowdsourced Employer Branding
First Look: The Second Annual New Intelligent Enterprise Survey
The New Economy
Leveraging the Power of Intangible Assets
2012 Obama Campaign: Learning in the Field
Making Virtual Reality Real
Canada Mortgage and Housing Corporation in Motion
The Whys and Hows of Feedback
HP Enterprise Group in 2015: Igniting Organizational Transformation
Michael Clark at Regency Consulting Partners
SaferTaxi: Connecting Taxis and Passengers in South America
Wilford College
Note on Logistic Regression - The Binomial Case
Design: More Than a Cool Chair
Note on Postmerger Integration
Womenomics in Japan
Preventing and Correcting Workplace Harassment: Guidelines for Employers
Hewlett Packard Enterprise: The Dandelion Program
The Cheese and the Oligarchs: The Politics, the Media, and Israel's Dream of a Start-Up Nation
Scaling Well by Doing Good: Motivating Talent at b.good
The Transformation of Mudo
China Yintai: Developing Shared Value in China
Korea
Clifford Chance: Women at Work
Ford Asia Pacific & Africa: The E-coating Facility Decision in Gujarat, India (A)
Shifting the Diversity Climate: The Sodexo Solution
Super-Flexibility for Real-Time Adaptation: Perspectives from Silicon Valley
Toyota Motor Corporation: 1990-2010
Risk Management 2.0: Reassessing Risk in an Interconnected World
The Last Frontier: Market Creation in Conflict Zones, Deep Rural Areas, and Urban Slums
Fiat: Open Innovation in a Downturn (1993-2003)
Implementing a Culture of Health
Leading and Managing Change (Abridged)
Note on Transformational Change: A Play in Four Acts
Andrew Ryan at VC Brakes
Perfect Storm over Zurich Airport (A) (Abridged)
BoldFlash: Cross-Functional Challenges in the Mobile Division
The Windsor Spitfires Hockey Team's Journey to the Memorial Cup: A New Era of Leadership
Merger Talks: Epilogue
Creating a Culture of Empowerment and Accountability at St. Martin de Porres High School (A)
Creating a Culture of Empowerment and Accountability at St. Martin de Porres High School (B)
Anna Frisch at Aesch AG: Initiating lateral change
An Entrepreneur in the Educational World (B):Principal Matthew Landahl
Greening the Balanced Scorecard
One Firm One Future at Davis Langdon (A)
One Firm One Future at Davis Langdon (B)
One Firm One Future at Davis Langdon (C)
Scarborough YMCA: Getting Back on Track
PROTECTA - Promoting Civil Society in Serbia
Harman International and KKR (B)
Vancouver YMCA: The Turnaround of a Public Icon
Echoing Green
Interview with Rob Smith, Senior Partner of Davis Langdon (Video), DVD
Building a Networked Organization: Restructuring the IT Department at MWH (A)
Building a Networked Organization: Restructuring the IT Department at MWH (B)
Managing Change in Operations
Merger Talks: The Story of Three Community Development Corporations in Boston
Engstrom Auto Mirror Plant: Motivating in Good Times and Bad
Shinhan Financial Group (B)
Strategic Management at Zhujiang Iron and Steel Company
Managing Change Through Networks and Values
Acelero Learning: Building a Culture of Performance
Designing Organizations That Are Built to Change
IBM's Decade of Transformation: Uniting Vision and Values
Assessing Your Organization's Capabilities: Resources, Processes, and Priorities
Willa Seldon at Tides Center (B)
Christina Gold Leading Change at Western Union
Publicis Groupe (A): Leading Creative Acquisitions
Whitbread PLC (B): Progress Through 2004
HP at a Strategic Crossroad: 2005
Arctic Timber AB: Engineered Woods Division (A)
Arctic Timber AB: Engineered Woods Division (B)
Arctic Timber AB: Engineered Woods Division (C)
Vignette: Waiting for a CEO
Avoiding Repetitive Change Syndrome
Goddard Space Flight Center: Building A Learning Organization (B)
Utah Symphony and Utah Opera: A Merger Proposal
Yahoo!--A New HR Challenge (A)
Transforming Mitsubishi Corp., 2004
Oxfam America: Becoming a Global Campaigning Organization
ACCION International: Maintaining High Performance Through Time
Cradle (B): Resurgence and Organizational Change
Shock to the System: The Galante and Read Merger (B)
Shock to the System: The Galante and Read Merger (C)
Shock to the System: The Galante and Read Merger (D)
Electric Maze Exercise
Organizational Alignment Exercise
Whitbread Hotel Co. (B)
Dealing with Crisis: Lars Kruse Thomsen Moves to Solve Problems (B)
Resolving a Crisis: Lars Kruse Thomsen Assesses the Results of Change (C)
Garanti Bank: Transformation in Turkey (Abridged)
Cradle Society (A)
Finance Department Restructuring at the Field Museum
Strategic Human Resource Management Applications Exercise
Merck Latin America (A)
Merck Latin America (B): Argentina
SMA: Micro-Electronic Products Division (A)
SMA: Micro-Electronic Products Division (B)
SMA: Micro-Electronic Products Division (C)
Organizational Transformation in a Taiwanese Company
Intergroup Relations at Atlantica's Flight Centers
Licensing Strategies of the New "intellectual Property Vendors"
Delivering Strategic Human Resource Management
Strategy from the Inside Out: Building Capability-Creating Organizations
Incentive Strategy Within Organizations
Silent Killers of Strategy Implementation and Learning
The Concept of Development Strategy
Workbrain Corp. - A Case in Exit Strategy
Strategies for Preventing a Knowledge-Loss Crisis
Infosys (B): Strategic Human Resource Management
Cisco Systems: Developing a Human Capital Strategy
Incentive Strategy II: Executive Compensation and Ownership Structure
Strategies for Managing Internal Competition
Apple Computer (A): Corporate Strategy and Culture (Abridged)
Apple Computer (B): Building a Worldwide Strategy (Abridged)
General Dynamics: Compensation and Strategy (A)
Apple Computer (A): Industry, Strategy, and Organization
Bargaining Strategies: Collaborative vs. Competitive Approaches
The Affordable Care Act (C): Legislative Strategy in the Senate
The Affordable Care Act (A): Legislative Strategy in the House of Representatives
Sanctuary Soft: International Expansion Strategies
Toyota's Strategy and Initiatives in Europe: The Launch of the Aygo
SKF Bearings Series: Market Orientation Through Services (B): The Mission and Customer Strategy
UFIDA F
Note on Leadership
The Change Leadership Sustainability Demands
Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading
Leadership in Energy: Jim Rogers at Cinergy
Eccho: Business Initiative or Leadership Development Program?
Leadership in Work Teams
Xerox Corp.: Leadership Through Quality (B)
Q&A with Tom Kalil, Deputy Director for Technology & Innovation, Video
Turn the Ship Around! (A)
Turn the Ship Around! (B)
Q&A: Ghislain de Charentenay, Sanford C. Bernstein Director of Research, Asia, Video
Making the Cut: Surgery On the Board
Managing Conflict Constructively
An Intern's Dilemma (A)
An Intern's Dilemma (B)
Transpower New Zealand: Evaluating Board Performance
Luca de Meo Speaks at Harvard Business School
Why Is the Universe Against Me? (A) and (B) (Abridged)
Leading Global Teams: Managing SPLIT to Bridge Social Distance
Why Is the Universe Against Me? (A)
Why Is the Universe Against Me? (B)
Sanford C. Bernstein Goes to Asia (B)
The Downside of Growth: Asia's Wicked Environmental Problems
Dylan Pierce at Peninsula Industries
That Little Voice Inside (A)
That Little Voice Inside (B)
That Little Voice Inside (C)
A Note on Seeking, Receiving, and Giving Advice
Dollars and Sense: The Implications of CEO Compensation for Organizational Performance
Wendy Peterson
Kvadrat: Leading for Innovation
"Do you really think we are so stupid?" A letter to the CEO of Deutsche Telekom (A), Spanish Version
Knowlton Roberts II (B): Epilogue
Daka International, Inc. (B)
Executive Compensation at General Electric (B)
CEO Compensation at GE: A Decade with Jeff Immelt
Leading through Negotiation: Harnessing the Power of Gender Stereotypes
To Build a Different Model: The Case for Preservation of Affordable Housing, Inc.
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant, Spanish Version
Who's in Charge?: The Jim Davis Case
Executive Compensation at General Electric (A)
GE's Imagination Breakthroughs: The Evo Project, Spanish Version
Martha Rinaldi: Should She Stay or Should She Go?, Spanish Version
Cisco Switches in China: The Year of Assurance
Holcim Group Support: Managing Knowledge Initiatives
Versity.com
Normalize Innovation to Transform Your Firm
Games Managers Play at Budget Time
From Jaguar to Bluebird (B): Mark Chan Returns Home after his Expatriate Assignment
Human Resources at Hewlett-Packard
Unleashing Organizational Energy
Using Commitments to Manage Across Units
Gender Issues in the Workplace
Looking Before You Leap: Assessing the Jump to Teams in Knowledge-based Work
Harrah's Entertainment, Inc.: Rewarding Our People, Portuguese Version
Cat Is Out of the Bag: KANA and the Layoff Gone Awry (C), Spanish Version
Cirque du Soleil
Renewing GE: The Africa Project (B)
Taking the High Road
PEARL Project: Work Patterns at Ditto (A)
Time Distribution and Interaction Patterns for PEARL Project Team: Work Patterns at Ditto (D)
Managing Risk Across Borders: Russia--Background Information
Jack Smith (A): Career Launch at Toyota, Spanish Version
Build Your Own Change Model
Marie Trellu-Kane at Unis-Cite (A)
Articulating Corporate Values Through Human Resource Policies
Improving Capabilities Through Industry Peer Networks
ABB Deutschland (A), Spanish Version
Paul Bremer at the Coalition Provisional Authority in Iraq
Sergio Marchionne at Chrysler
Note on Linear Programming
How to Run a Meeting
Becca Brothers: Jandie Griffin
Golden Rule
Aruna Roy and the Birth of a People's Movement in India
Organizational Alignment: The 7-S Model
Linda Fay Harris
Medisys Corp.: The IntensCare Product Development Team, Spanish Version
If Only We Knew What We Know: Identification and Transfer of Internal Best Practices
Carolina for Kibera
London Public Library
Accountability Lens: A New Way to View Management Issues
The Role of the Audit Committee in Risk Oversight
Wetherill Associates, Inc., Supplement
Three Cultures of Management: The Key to Organizational Learning
Apple Computer (C): The Human Resource Function
The Battle at JPMorgan Chase, Chinese Version
Brussels and Bradshaw
Dan Stewart (B)
Whirlpool Research and Engineering Division (B)
New HP: The Clean Room and Beyond
Fates of Martin Luther King and Malcolm X
Action Planning and Implementation: A Manager's Checklist
Wendy Peterson, Chinese Version
Going "Purple": Can Military Jointness Principles Provide a Key to More Successful Integration at the Marketing-Manufacturing Interface?
Hindustan Lever (A): Leaping A Millenium
Microsoft: Is the Creative Spark Burning Out?
Phase Zero: Introducing New Services at IDEO (A)
SKF Bearings Series: Market Orientation Through Services (C): Results and the Upswing
ABB Deutschland (B), Spanish Version
Sonoco Products Co. (C)
Hindustan Lever (B): The Reality Check
Battle of Mannheim
Presidio Solutions
ABB Deutschland (C), Spanish Version
Campbell and Bailyn's Boston Office: Managing the Reorganization, Spanish Version
Siemens: Building a Structure to Drive Performance and Responsibility (A)
ABB Deutschland (Abridged)
Miles Everson at PricewaterhouseCoopers
Exercise on Employee Stock Option Dilution
Managing Creativity at Shanghai Tang, Chinese Version
Nordstrom: Dissension in the Ranks? (A), Spanish Version
United Rentals (A)
Ensina!
Amazon, Apple, Facebook, and Google
Change Without Compromise (A): The Decline and Turnaround of Temple Baptist Church
Change Without Compromise (B): The Growth of NorthRidge Church
Mindshare L.A.: Is this a Business...Or is this a Project?
Barry Fine
Habitat for Humanity--Egypt
Bertelsmann Reinhard Mohn Fellowship: CSR as Cultural Exchange
Confronting a Necessary Evil: The Firing of Alex Robins (B), Spanish Version
Confronting a Necessary Evil: The Firing of Alex Robins (A), Spanish Version
Bertelsmann: The Ownership Question
People Express (A)
Sensors Unlimited: Bringing InGaAs Technology to the Market
Friendly Fire
Air Traffic Controllers
Danville Airlines
Knowledge Management at Andersen Consulting, Spanish Version
Jet Airways (A): Weathering Turbulence
WestJet: Building a High-Engagement Culture
Captain Crisis in the United States Army
Transformation of Pratt & Whitney North Haven (Abridged)
People Express Airlines: Rise and Decline, Chinese Version
Paradox of Coordination and Control
Houston, We Have a Solution: NASA and Open Innovation (B)
Developing Cooperative Project Client-Supplier Relationships: How Much to Expect from Relational Contracts?
Teaming at GE Aviation
Positioning Southwest Airlines Through Employee Branding
Embraer: Shaking Up the Aircraft Manufacturing Market
Keddeg Company (A): Succession to the Next Generation of Small Business
British Airways Hits Turbulence
Jet Airways (B): A Bumpy Landing
People Express, Update - January 1989
People Express - March 1984
People Express - May 1985
The F/A-18 F404 Engine: Getting Lean (B)
Scandinavian Airlines: The Green Engine Decision
The KLM Approach to Alliances
Strike in Space
Keddeg Company (B): Succession to the Next Generation of Small Business
Hexcel Turnaround - 2001, Video
Mine Resistant Ambush Protected (MRAP) Vehicle
Paragon Corporation and Its Flight Department
Perfect Storm over Zurich Airport (A)
The F/A-18 F404 Engine: Getting Lean (A)
Keddeg Company (C): Succession to the Next Generation of Small Business
Human Resource Management at American Airlines
China-Canada Lean Swine Project: Changing Local Habits
The Lao Coffee Industry: Implementing Vertical Integration for a Social Cause at Bolaven Farms
Agrochemicals at Ciba-Geigy AG (B)
Chateau d'Agel (B): Living the Dream
Fighting Malnutrition and Hunger in the Developing World
Facing a Crisis: Lars Kruse Thomsen Starts His New Job (A)
Murugappa Group: Centuries-Old Business Heritage and Tradition
Alara Agri: Fresh Cherry Production
The Great American Pigout
Agrochemicals at Ciba-Geigy AG (A)
The Morning Star Company: Self-Management at Work
CO2 Australia-The Case for Carbon Credits
Following Lance Armstrong: Excellence Corrupted
Teaming at Disney Animation
Harrah's Entertainment, Inc.: Rewarding Our People
London Symphony Orchestra (A)
Tour Planning at Cirque du Soleil, Spanish Version
Great Wall Golf & Country Club
London Symphony Orchestra (B)
The Evolution of the Circus Industry (A)
Utah Symphony and Utah Opera: A Merger Proposal, Spanish Version
Peter Olafson (B)
Erik Peterson (D)
Coach Hurley at St. Anthony High School
Circus Oz
Museum XYZ, Major City, USA
Even a Clown Can Do It: Cirque du Soleil Recreates Live Entertainment (B)
Not for Profit / Private Sector Partnerships in Sport and Physical Activity: ParticipACTION as Champion
Erik Peterson (E)
Erik Peterson (B)
Dubailand (B): Turning Vision Into Action
Gary Loveman and Harrah's Entertainment
New England Patriots: Making the Team
Changing Times at the NBA
Maple Brook Country Club: Josh Smith
Maple Brook Country Club: Pat Locke
The Wonderful World of Human Resources at Disney
Ottawa Voyageurs
Opera Hong Kong: Opera for All?
Urban Video Game Academy: Getting in the Game
Sailing in Rough Seas
Note on Incentives in the NFL
Oprah!
Peter Olafson (C)
Peter Olafson (D)
Low Five
Putting Sport into Organizations: The Role of the Accountant
Dennis Hightower and the Walt Disney Co. in Europe
Dubailand (A): Would the Pharaohs Have Dared?
Double-Goal Coach (A): Beyond "Sportsmanship"
Erik Peterson (C)
Peter Olafson (E)
Trench Town Rock: The Creation of Jamaica's Music Industry
Evolution or Revolution in the Music Industry?
Gary Loveman: Paths to Power (2009)
Gary Loveman: Paths to Power (2012)
Gary Loveman -- Paths to Power, (Video) DVD
Learning by the Case Method
Writing Cases and Teaching Notes
Bradley Marquez: Reduction in Force (A)
Judah Folkman and the War on Cancer
Kay Sunderland: Making the Grade at Attain Learning, Spanish Version
Assistant Professor Graham and Ms. Macomber (B)
Exeter Group, Inc. (A), Chinese Version
Mid-Atlantic Professional Development Center: Lengthening the Half-Life of Learning
Revolution Foods
Hints for Casewriting
Thurgood Marshall High School
Edison Schools, Inc.: From the Candle to the Light Bulb?
What are Business Schools Doing for Business Today?
Jeffrey Sonnenfeld (A): The Fall from Grace
Understanding Buyer Choice/Rejection/Experience Processes for Complex Services: The Example of Montessori Private Schools
Goldman Sachs: The 10,000 Women Initiative, Chinese Version
Story Spreadsheets
Harvard Graduate Student Housing Survey
Computer Power Group: Designing Brand Architecture
Educational Technology Corp.: Crossing the Chasm
PhD Project: The Marketing of Business School Faculty Diversity (B)
Mini Law School
Marketing Research: Cui Bono?
Lake Eola Charter School: Securing the Brand Through Environmental Analysis
Bitmaker Labs: Innovation on Hold
Let's Talk Science
Parul's Profit Predicament: Growth and Branding Challenges of a Publisher
TaKaDu
The Growth of the Electric Vehicle Industry: Facilitating and Impeding Forces
PV Technologies, Inc.: Were They Asleep at the Switch?
WESCO Distribution, Inc.
Fueling Sales at EuroPet
Chevron Corp.: Corporate Image Advertising, Spanish Version
Pennzoil-Quaker State Canada: The One-to-One Decision (A)
The Slingshot: Improving Water Access
Petrobras: "Its First Child", Spanish Version
Glegg Water Co. and the E-Cell: Securing the Adoption of a Superior Technology
SafeBlend Fracturing, Spanish Version
CMM--Compania Minera Montemorelo, S.A.
Flying J (A)
Cape Wind
Leviton Manufacturing Co., Inc.: Universal Design Marketing Strategy
Porsche Canada: Selling Winter Driving
Du Pont: Corporate Advertising for 1992
Leviton Manufacturing Co., Inc.: Universal Design Marketing Strategy, Epilogue
BP in Russia: Bad Partners or Bad Partnerships? (A)
Fairmount Minerals
d.light design
BP Oil International: Brand Image Program (A)
Veracity Worldwide: Evaluating FCPA-Related Risks in West Africa
CMR Enterprises
Cumberland Metal Industries: Engineered Products Division--1980
CEMEX: Rewarding the Egyptian Retailers
Shodh - Market Research for Economy Housing (A)
Serious Materials
Maison Bouygues
IDIEM-Catalogo Verde
Parsons Brinckerhoff: The Second Avenue Subway (A)
D-Bamboo Home and Garden Shop
NOC Project in Dilemma: Plight of Schedule Control of an Overseas EPC Project
Continental Hope Group
RONA Inc.- Dealing with Recession
WoodBarn India: Trying to Break a Concrete Mindset
Turner Construction Co.
Architects Collaborative, Inc., Spanish Version
San Fabian Supply Co. (Philippines), Spanish Version
Alloy Rods Corp.
Parsons Brinckerhoff: The Second Avenue Subway (B)
Unilever in Brazil 1997-2007: Marketing Strategies for Low-Income Consumers
CEMEX: Rewarding the Egyptian Retailers, Video
Parsons Brinckerhoff: The Second Avenue Subway (C)
San Fabian Supply Co. (B)
Siebel Systems: Anatomy of a Sale, Part 1
European Bank for Reconstruction and Development: Marketing Strategy for the Debut Bond Offering
Citibank India Credit Cards: Strategy for Profitable Growth
Visa Inc. and the Global Payments Industry
Selecting a New Name for Security Capital Pacific Trust
Bankinter: Growing Through Small and Medium Enterprises
John Hancock Financial Services: Sports Sponsorship
Qualtrics: Bootstrapping Growth
Marketing at The Vanguard Group, Chinese Version
Alpen Bank: Launching the Credit Card in Romania (Brief Case)
Great Dakota Bank: Online Banking
Raymond James Financial
CIGNA Worldwide
Discovery Health (A)
Mahindra and Mahindra Finance Services Limited: Empowering Rural Customers in India
Marketing Financial Services to the African-American Consumer: A Comparative Analysis of Investment Portfolio Composition
Dharmala Manulife: A Marketing Strategy
Dunia Finance LLC (C)
BayFunds
Toronto-Dominion Bank -- Money Monitor
BBVA Compass: Marketing Resource Allocation, Portuguese Version
Charles Schwab & Co., Inc.: The
Cofidis
BBVA: From Selling Services to Being a Brand
Merrill Lynch: Integrated Choice
State Bank of India: Kohinoor Banjara Branch
AIP Healthcare Japan: Investing in Japan's Retirement Home Market
State Bank of India: Transforming a State Owned Giant
Evergreen Trust
Merrill Lynch: Integrated Choice (Abridged)
New York Life Insurance Co.: Pension Department
Eastern Bank Ltd. (A)
DLJdirect: "Putting Our Reputation Online"
Credit Solicitations as Market Experiments in the U.S. Credit Card Industry
Fresno's Social Impact Bond for Asthma
IDS Financial Services
Citibank: Launching the Credit Card in Asia Pacific (A), Spanish Version
MasterCard: Driving Financial Inclusion
Dunia Finance LLC (B)
Bancaja: Developing Customer Intelligence (A)
ETrade Securities, Inc.
Discovery Health (B)
Assessing the Chinese Palate: American Securities Capital (A)
ING Bank of Canada (B): The First Two Years
First USA and Internet Marketing
Northwest Mutual Funds
New York Life and Immediate Annuities
Starbucks: Delivering Customer Service
Natureview Farm
Mountain Man Brewing Co.: Bringing the Brand to Light
Launching Krispy Natural: Cracking the Product Management Code
Brannigan Foods: Strategic Marketing Planning
Mountain Dew: Selecting New Creative
Montreaux Chocolate USA: Are Americans Ready for Healthy Dark Chocolate?
Saxonville Sausage
Whole Foods Market: A Luxury Grocer in Detroit?
Introducing iSnack 2.0: The New Vegemite
TruEarth Healthy Foods: Market Research for a New Product Introduction (Brief Case)
Heineken N.V.: Global Branding and Advertising
Red Lobster
The Pepsi Refresh Project: A Thirst for Change
Nestle Refrigerated Foods: Contadina Pasta & Pizza (A)
Pillsbury Cookie Challenge
Segmentation at Sticks Kebob Shop
Pedigree Growth Strategy (A)
Marketing Chateau Margaux
Introducing New Coke
FIJI Water: Carbon Negative?, Chinese Version
McDonald's and the Environment (B)
Nestle Italy, Spanish Version
Eastern Condiments Private Limited (B)
Keurig at Home
NutraSweet in China (A), Spanish Version
From Banker to Baker: Enjoy Life Foods
Concha y Toro, Spanish Version
Michel & Augustin Cookies: Culinary Adventurers Competing against Food Industry Giants
Dimensions of Brand Equity for Nestle Crunch Bar, A Research Case
Eastern Condiments Private Limited (C)
Grey Advertising/Canada Dry Account
Brand Value, Convictions, Flexibility, and New Zealand Wine
NutraSweet in China (B), Spanish Version
Wang's Fortune Tea from China: Competing for a New Arena of the Beverage Market (A)
Marlboro Thursday
Launching New Coke
Red Bull
Raymond Mushroom Corp., Spanish Version
Snacko India Limited: Leveraging Trade Promotions for Competitive Advantage
Grupo Bimbo: Growth and Social Responsibility
Loblaw Companies Ltd.: Differentiation in the 90s and Beyond
Corona Beer, Spanish Version
Guinness PLC
Coke and Pepsi: from Global to Indian Advertising
U.S. Retail Coffee Market (A)
Philip Morris U.S.A. and Marlboro Friday (A) (Condensed)
Mike Winsor: A Career in Marketing
Coca-Cola on Facebook, Portuguese Version
Cola Wars in China: The Future Is Here
VOSS Artesian Water from Norway
Milkpak Ltd.: International Joint Venture
MontGras: Export Strategy for a Chilean Winery
Molson Canadian: The Rant
SVEDKA Vodka (B)
Cafe de Colombia, Portuguese Version
Kraft Foods: The Coffee Pod Launch (A)
SVEDKA Vodka (A)
Wheaties: Reinvigorating an Iconic Brand (A)
Perrier Recall: A Source of Trouble, Spanish Version
Shimla Dairy Products Private Ltd., India: Poised for Growth?
Giant Consumer Products: The Sales Promotion Resource Allocation Decision (Brief Case)
Coca-Cola's New Vending Machine (A): Pricing to Capture Value, or Not?
Gallardo's Goes to Mexico, Spanish Version
SVEDKA Vodka (C): Marketing Mix in the Vodka Industry
GoFit Foods: Selling the Sizzle
See's Candies: Japanese Market Entry (A)
Ready-to-Eat Breakfast Cereal Industry: Coupon Competition and Price Discrimination
Sealed Air Corporation: Deciding the Fate of VTID
Toppits Foods Ltd.
Instacart and the New Wave of Grocery Startups
H.J. Heinz Co.: Plastic Bottle Ketchup (A)
Product Portfolio Planning at Estonia's Saku Brewery
Marine Stewardship Council
U.S. Retail Coffee Market (B)
Pacific Western Brewing Co.: Going Organic
Pepsi-Cola United Kingdom (C)
New Century Brewing: Moonshot Caffeinated Beer
Oscar Mayer: Strategic Marketing Planning, Spanish Version
Nestle Refrigerated Foods: Contadina Pasta & Pizza (B)
Wang's Fortune Tea from China: Competing for a New Arena of the Beverage Market (B)
Heineken N.V.: Buckler Non-Alcoholic Beer
Wegmans Food Markets: Diabetes Counseling
All-American Beer: A Case of Inferior Standard (Taste) Prevailing?
Pizza Public Co. Ltd., Thailand (B)
Ben & Jerry's - Japan
Coppersea: Emergence of the Microdistillery Movement
Attune Foods: Challenging the Goliaths with Authenticity
Eastern Condiments Private Limited (A)
Global Beer
Dewar's (B): Preliminary Results of the Repositioning Campaign
Benecol Spread and Media Planning
Molson Canada: Social Media Marketing
Let's Build Their Dreams: Danone Mexico and the Casa de la Amistad para Ninos con Cancer, I.A.P.
General Mills, Inc.: Yoplait Custard-Style Yogurt (B)
Pepsi Blue, Spanish Version
Snapple-Wendy 2004, Video
Salty Snacks
U.S. Retail Coffee Market (A): Day 1 of Coffee Series, Assignment Sheet
General Mills, Inc.: Yoplait Custard-Style Yogurt (A)
Cott Corp.: Private Label in the 1990s
Pepsi-Cola (A)
Robert Mondavi Corp.
De-Marketing Obesity
See's Candies: Japanese Market Entry (B)
Shopfair Supermarkets (A)
Kirin Brewery Co. Ltd. (A)
Wheaties: Reinvigorating an Iconic Brand (C)
WM Wrigley JR. Company: Innovation in China's Confectionery Market
Snapple, Spanish Version
Leanwashing: A Hidden Factor in the Obesity Crisis
Silk Soy Milk (A)
Exploring Brand Associations in the Indian Context: Cafe Coffee Day
Biomed Co., Ltd.: Designing a New Sales Compensation Plan
Nestle S.A.: International Marketing (A), Spanish Version
H-E-B: Creating a Movement to Reduce Obesity in Texas
J & B, Spanish Version
Pepsi-Cola United Kingdom (A)
PepsiCo and Madonna
Philip Morris U.S.A.: The 2003 Wholesale Price Promotion
Pizza Public Co. Ltd., Thailand (A)
The Launch of Bacardi Silver
Dunkin' Donuts (C): Growth Strategy
Stella Artois in the U.K.
Packaged Products Co.: Handy-Pak Introduction
RiceSelect
LightFull Foods
Diageo: Innovating for Africa, Chinese Version
Groupe Danone Prepares for the Next Century
Evans Food
Farggi
G. Heileman Brewing Co. (A): Power Failure at PowerMaster
H.J. Heinz Co.: Plastic Bottle Ketchup (B)
Pop Shoppe (A)
Sweet Deal -- Industry Self-Regulation of Breakfast Cereal Advertising To Children
Sorrell Ridge: Slotting Allowances
Pizza Public Co. Ltd., Thailand (C)
Dewar's (C): Exploring New Media Opportunities
Retail Relay (B)
Starbucks
Grameen Danone Foods Ltd., a Social Business
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