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Case Solution
A Smart Supply Chain for a Smart Product: Micro Compact Car Smart GmbH
Human Resources at the AES Corporation: The Case of the Missing Department
Mount Pleasant School: Achieving Excellence with Limited Resources
Wells Fargo and Norwest: 'Merger of Equals' (A)
Wells Fargo and Norwest: 'Merger of Equals' (B)
Handspring and Palm, Inc: A Corporate Drama in Five Acts
Study Questions for Handspring and Palm, Inc: A Corporate Drama in Five Acts
Note on the US Chocolate Market
Study Questions for Philip Reade
Study Questions for Sarah Harris
Prospect Colleges
Study Questions for Prospect Colleges
Crystal Decisions
Study Questions for Crystal Decisions
Study Questions for ComStar: Reinventing the Channel
ComStar: Reinventing the Channel
Peter Levine
Study Questions for Peter Levine
Study Questions for Graham Weaver
Merck's US Managed Distribution Program for the HIV Drug Crixivan
Adiana, Inc, and the Development of a Female Sterilization Device
Novartis - UC Berkeley Research Collaboration
Searching for Revenue on the Internet: Yahoo! Acquires Overture
Speeding Tickets: Internet Distribution and the Travel Industry
United Resource Networks: Facilitating Win-win-win Solutions in Organ Transportation
Neighborhood Health Clinic (C): Resolving Conflict in a Dysfunctional Workplace
Launching the New National Rugby League Season: Looking for Sunlight Through Dark Clouds
2004 Venture Philanthropy Summit Overview
Electronic Arts in 2005: The Next Generation of Convergence
Reliance Infocomm
Note on Issues Facing Nongovernmental Organizations
Ezboard: Making Customers Pay
UFSoft
Neighborhood Health Clinic (B): Grappling with Interpersonal and Multicultural Challenges
Neighborhood Health Clinic (A): Serving the Underserved in a Complex Environment
Search Funds - 2005: Selected Observations
Bausch & Lomb: Sales Force Reorganization
The Business Environment of India: A New Mandate for Reform
Toyota: Service Chain Management
A Note on Building a Financial Model
The Long Battle for an Instant Messaging Standard
The Double-Goal Coach (B): 'Honoring the Game'
The Double-Goal Coach (A): Beyond 'Sportsmanship'
The Double-Goal Coach (C): Spreading the Message
Capital One Financial Corporation: Setting and Shaping Strategy
NFL Club Business Management: Assessing Priority Differences Across Three Clubs
Matrix Semiconductor Inc (B): Transitioning from Innovation to Execution
Matrix Semiconductor Inc (A): Tackling Challenges of Strategic Dimensions
Matrix Semiconductor Inc: Tackling Challenges of Strategic Dimensions
Study Questions for Veritas 1999 (C): Integrating Sales Forces
Veritas 1999 (C): Integrating Sales Forces
Study Questions for Veritas 1999 (A) and (B)
Digital Creation and Distribution of Music: Revisited in 2005
Social Entrepreneurs: Correcting Market Failures (A)
Intel Corporation Product Transitions and Demand Generation
Destination-U
Study Questions for Destination-U
StubHub (A): January 2004
Note on India's IT Services Industry
Study Questions for Outerbay and EMC
The IAS 39 'Carve-out': How the European Union Hedged Its Exposure to the International Standard on Derivatives and Hedging
Study Questions for TerraMai: Reclaimed Woods from Around the World
Study Questions for Lundberg Systems: 3 Vignettes
Study Questions for Avaya (B): Implementing the New Go-to-market Model
Avaya (B): Implementing the New Go-to-market Model
Study Questions for Avaya (A): How to Go to Market?
VaxGen Inc, Fighting the AIDS Epidemic
Study Questions for the IAS 39 'Carve-out': How the European Union Hedged Its Exposure to the International Standard on Derivatives and Hedging
ACH Challenge 3D: Managing Operating Exposure
ACH Challenge 3SW: Managing Operating Exposure
ACH Challenge 3P: Managing Operating Exposure
Acumen Fund and Waterhealth International: The Role of Venture Philanthropy
Rural Development Institute (A): Should It Tackle the Problem of the Landless Poor in India?
Rural Development Institute (B): Success in India
Daksh (A & B): 1999 & 2002 Business Plans
Study Questions for ESPA: Extended Service Plans of America
Daksh (A): 1999 Business Plan
ESPA: Extended Service Plans of America
The San Francisco Foundation: The Dilemma of the Buck Trust (B)
ACH Challenge 2SW: Managing Transaction Exposure
ACH Challenge 2D: Managing Transaction Exposure
ACH Challenge 2P: Managing Transaction Exposure
ACH Challenge 1: Entering International Trade
American Colonial Heritage, Inc: Company Note
EU Yan Sang: Reviving a Traditional Business with Modern Business Principles
The San Francisco Foundation: The Dilemma of the Buck Trust (A)
The Private Bank
Study Questions for the Private Bank
Lazier Industries
Study Questions for Lazier Industries
Denise Di Novi: Movie Producer
Ron Meyer: Universal Studios President and COO
Infosys: Building a Talent Engine to Sustain Growth
Red Bull and Auto Racing: Sponsor or Own a Formula One Team?
Red Bull and the New York Metrostars
Study Questions for Daksh (B): 2002 Business Plan
Daksh (B): 2002 Business Plan
Study Questions for Daksh (A): 1999 Business Plan
HRJ Capital
Citizen Sports Network
Study Questions for Citizen Sports Network
Study Questions for HRJ Capital: From Superbowls to Superfunds
Canary Fund and the San Jose Grand Prix (B): Results of the First Race
Canary Fund and the San Jose Grand Prix (A)
2006 Program-related Investments Conference Summary
Citizen Sports Network: Evolving the Product and Business Model
Ashoka: Innovators for the Public
Golden Baseball League (A): From Idea to 'Play Ball'
Teach for America: The Bay Area Expansion (A)
Study Questions for Scalix Corporation: The Evolution of a Sales Model
Blizzard v. bnetd.org: Managing Intellectual Property (B)
Institute for Healthcare Improvement: The Campaign to Save 100,000 Lives
Study Questions for Golden Baseball League (A): From Idea to 'Play Ball'
Golden Baseball League (B): Final Standings, Season One
HRJ Capital: From Superbowls to Superfunds
Study Questions for Golden Baseball League (B): Final Standings, Season One
Intel's Fab Location Decision in 2002 (B): What Happened
Scalix Corporation: The Evolution of a Sales Model
The Interplay of Strategy and Finance at Intel (A): The Fab Location Decision
MySQL Open Source Database
EachNet.com
Study Questions for Crossroads: Balancing Elder Care, Work and Family
Crossroads: Balancing Elder Care, Work and Family
Sportsbusiness Journal and Sports Business Daily: From Startup to Industry Bible
Circus Oz (A)
Benchmark Europe: Bringing Silicon Valley Venture Capital to the Continent
Study Questions for Benchmark Europe: Bringing Silicon Valley Venture Capital to the Continent
Study Questions for Mountain Hardwear (A): The Early Years
Mountain Hardwear (B): Financing Growth and Strategic Opportunities
Study Questions for Mountain Hardwear (B): Financing Growth and Strategic Opportunities
Mountain Hardwear (C): Working with Athletes
Study Questions for Mountain Hardwear (C): Working with Athletes
Skype Technologies, SA
Law & Order: Special Victims Unit 'Showrunner'
Starbucks: A Global Work-in-progress
Mountain Hardwear (A): The Early Years
Peoplesoft Finally Accepts Oracle's Offer (B)
Study Questions for Connetics and Relaxin
Study Questions for Presidio Solutions
Taiwan Semiconductor Manufacturing Company: The Semiconductor Services Company
Internal Branding at Yahoo!
Wal-Mart: Nonmarket Pressure and Reputation Risk (B): A New Nonmarket Strategy
EndoNav
Study Questions for EndoNav
Volantis
Study Questions for Fitness Anywhere
Study Questions for Western Technology Investment
Study Questions for ExlService: Business Process Outsourcing in India
Study Questions for FHP Wireless
Study Questions for Napo Pharmaceuticals
Study Questions for Volantis
RapidStar
Study Questions for Clearion Software
Esquel Group: A Vertically Integrated Apparel Manufacturer
Yahoo!: A New HR Challenge (A)
Rite-Solutions: Mavericks Unleashing the Quiet Genius of Employees
The Confectionary Industry: Latin America and the Global Market in 2006
Skolar, Md: Is There a Business in Web-based Information for Doctors?
A Technical Note on Ethanol as a Motor Fuel
The Evolution of Interplast and Interplast's Dilemma
University Games
Study Questions for Growing up with University Games: 20 Years and Still Playing
Intel Centrino in 2007: A New 'Platform' Strategy for Growth
Study Questions for X Prize Foundation: Revolution Through Competition
CDNetworks, Inc in 2007
The Kinetics and Michael J Fox Foundations (A): Partnering with a Purpose
The Kinetics and Michael J Fox Foundations (B): New Directions
Industrial Products AG Thailand (A)
Industrial Products AG Thailand (B)
SK-II China: Managing Public Relations
Wal-Mart's Sustainability Strategy
Unitus (A): Microfinance 2.0 - Reinventing an Industry
Unitus (B): Microfinance 2.0 - Reinventing an Industry
Study Questions For: Rio Tinto Iron Ore: Challenges of Globalization in the Mining Industry
Crocs: Revolutionizing an Industry's Supply Chain Model for Competitive Advantage
Integrated Distribution Services Group (IDS): Redefining the Asia Distribution Landscape
Study Questions for StartUp Capital Ventures
Study Questions for Tellme Networks
IMVU
Study Questions for IMVU
WI Harper: Strategic Crossroads
Study Questions for WI Harper: Strategic Crossroads
Equity Bank (A)
Study Questions for Equity Bank
NetApp Case: The Day-to-day of a District Manager
Study Questions for the NetApp Case: The Day-to-day of a DM
Study Questions for the IDEAAS and PSA: Replication in the Amazon Case
Study Questions for the International Fight League Case
Study Questions for LightFull Foods
Study Questions for Cinepolis
Study Questions for Jennifer Gaston
Study Questions for LesConcierges
Note on Terminations
Early-stage Business Vignettes
Study Questions for Early-stage Business Vignettes
The Coca-Cola Company: Accounting for Investments in Bottlers
Earnings Conference Calls: Hewlett-Packard Company
The Walt Disney Company: Investor Communications Strategy
Corporate Governance Ratings: Got the Grade... What Was the Test?
Study Questions for Facebook
Facebook (B)
Study Questions for Khosla Ventures: Investing in Ethanol
Study Questions for Netflix (B)
Pacific Cares
Study Questions for Pacific Cares
Grand Junction Networks
Study Questions for Grand Junction Networks
KongZhong
Study Questions for KongZhong
XenSource (A)
Study Questions for XenSource (A)
XenSource (B)
Study Questions for XenSource (B/C)
Endeavor
Study Questions for Endeavor
Employee Recognition at Intuit
The Competitive Advantage of Russia
RIN Detergent: To Position or Reposition
Avari Lahore Ramada Renaissance Hotel
Note on Power and Social Interaction
A Note on Social Networks & Networks Structure
Nuria Chinchilla: The Power to Change Workplaces
Social Service Mergers: Hope Services & Skills Center
'Creating an Online Information Marketplace for Giving': The Hewlett Foundation
Monitoring Factories Around the Globe: The Fair Labor Association and the Workers Rights Consortium
The Renault-Nissan Alliance in 2008: Exploiting the Potential of a Novel Organizational Form
Corning Incorporated (B): Bringing Rigor to Early-stage Opportunity Identification
San Diego Padres: Petco Park and Urban Redevelopment
Charles Schwab & Co Inc (A): In 1999
Charles Schwab & Co Inc (B): In 1999
Financial Restatements: Methods Companies Use to Distort Financial Performance
Models of Corporate Governance: Who's the Fairest of Them All?
Say on Pay: Does the Buck Stop Here?
Executive Compensation at Aquila: Moving from Utility Services to Power Trading
Search Funds - 2007: Selected Observations
Study Questions for RealWide.com
Aero Logistics
Study Questions for Aero Logistics
NetApp: The Day-to-day of a DM
Quality Kitchens Meat Loaf Mix (A)
Costco Wholesale Corporation Financial Statement Analysis (B)
Apple Computer (B)
Lloyd's of London (B): A New Structure for Lloyd's?
The Section 936 Tax Credit
Chem-cCal Corporation
Marriott Corporation: Bondholders versus Equity Holders
Agile Software - I Want My WebTV!
Arrival Communications
Coalition of Essential Schools Case
Holy Cross Hospital: The Road to a New Culture
Bahwan CygerTek in 2018: Developing dt360
Experiential Learning in Retail Management
Deals on Wheels Inc: Supplements C and D
Deals on Wheels Inc: Supplements A and B
SunnyBee
SunnyBee: Sales
SunnyBee: Sales Database
SunnyBee Case Series
Box Inc: Preserving Start-up Culture in a Rapidly Growing Company
MightyWell(TM)
Building Your Developmental Network
Building Your Developmental Network - Exercise D
Apple Watch (A) - the Launch
Grupo Sala: Improving Lives, Spaces, and the Environment
Fitness Pedalers: The Price of a Startup: Cost and Cash Needs (4)
Can Growth Entrepreneurship Take Root in Denmark's Central Region?
CSI Financial Statements 2014 Using Financial Ratios to Identify Companies
City as Text
NSQIP-Lite: Measuring Surgical Outcomes in Mozambique
The Weather Company: Creating Consumer Apps That Leverage Big Data
Blue Heron Capital Partners, LLC
Tenalpina Tools: Product Line Expansion
Amarcord Incorporated: Combatting Money-laundering Using Data Analytics
The Journey West: Expanding a Chinese Business to the US
Warren Buffett and his Newspaper Investments
Massachusetts Eye and Ear Infirmary: Extending a Legacy
Massachusetts Eye and Ear Infirmary: Protecting a Legacy
Tips for Effective In-depth Market Research Interviews
Jumpstart: A Hop, a Leap, or a Fall in Northeast Ohio?
Better Tomorrow at Sodexo North America
Note on Innovation Management
Fitness Pedalers: Pro Forma Income Statement (3)
Fitness Pedalers: Teaching Note for the Four-case Financial Series
Fitness Pedalers: Background for Case Series
Fitness Pedalers: Gross Margin Analysis (1)
Fitness Pedalers: Calculating Projected Sales (2)
Zidane's Last Red Card: Case A
Zidane's Last Red Card (A), (B), (C)
Zidane's Last Red Card: Case B
Zidane's Last Red Card: Case C
Monica Ashley at Energy Plus (A)
Monica Ashley at Energy Plus (B)
Monica Ashley at Energy Plus (A) & (B)
FP Journe: Invenit et Fecit
Deborah DiSanzo at Philips Medical
Designing and Delivering the Perfect Pitch
Apple and Dell, 2007: Financial Statements and Ratio Analysis
Apple and Dell, 2007
Conducting an Early-stage Feasibility Analysis for an Entrepreneurial Opportunity
Term Sheets in Early-stage Venture Capital Financings
Vera Bradley, Inc (B)
Vera Bradley (A) & (B)
BizTech: Aligning Incentives with Strategy Using Business Intelligence
Entrepreneurship in the Trenches: The NRIC Project at Bayco Electronics
Entrepreneurship in the Trenches: The Alcott Project at Bayco Electronics
Entrepreneurship in the Trenches: Bayco Electronics Cases
Note on Managing Capacity and Demand in Service Operations
BSL: A Business School in Transition (B): The Process
BSL: A Business School in Transition (C): Outcomes
BSL: A Business School in Transition: Epilogue
BSL: A Business School in Transition
Shorewood Soups: To B2C or Not to B2C?
BSL: A Business School in Transition (A): The Challenge
MetaCarta: Growing a Company, Do We Take the VC Money?
EnerNOC: Turning Energy Savings into Sales
Boston's Innovation District Turns Two
Boston's Innovation District Turns Two: A Non-cluster , Process-driven Approach to Urban Economic Development
Goldlake/Eurocantera Honduras
Crisis Communication Across a Global Supply Chain: Foxconn, Apple, and the Shenzhen 'Suicide Factory'
Case of the Co-founders Instructions for KB
Case of the Co-founders Instructions for JR
Trump in Scotland
Case of the Co-founders
Accounting for Liabilities: Lessons from the Exxon Valdez
Best Buy: Merging Lean Six Sigma with Innovation
Theo Chocolate
W L Gore: Culture of Innovation
Nespresso, Market Orientation (4)
Saving the Children of Costa Rica (B)
Crisis Communication on a College Campus: Norovirus Outbreak Hits Babson College
Appirio: New Venture on a Cloud
DSM Nutritional Products: Market Orientation (1)
Market Orientation Case Series
IBM: Market Orientation (3)
HZPC, Market Orientation (2)
Novozymes: Market Orientation (5)
UPS: Market Orientation (6)
Wagnerei Luescher: Market Orientation (7)
Toto, Ltd
DaimlerChrysler Merger: The Quest to Create 'One Company'
Slow Money and Investing in Local Food Systems: Social Marketing or Social Movement?
Zeo, Inc
Grand Circle Corporation: Culture as a Competitive Advantage
Procter and Gamble / Bankers Trust: Interest Rate Risk
Evolution of the Music Industry: Rock the Incumbents
Food Ingredients Industry Note, 1998
The Pulaski Pike Market: From Charity to Systemic Change (B)
The Pulaski Pike Market: From Charity to Systemic Change (A)
The Pulaski Pike Market: From Charity to Systemic Change (A) & (B)
Leap into the Void
The Joslin Diabetes Center Affiliates: Multi-site Management in a Non-profit Enterprise
Camus Cognac: La Grande Marque
Innova and the Future
Matt Powell: A Passion for Wine (A): Challenging the Conventional Wisdom of the California Wine Industry
Matt Powell: A Passion for Wine (A)
Matt Powell: A Passion for Wine (B): Taking the Next Step in the California Wine Business
A Note on the US Wine Industry 2007
Matt Powell: A Passion for Wine (B)
Chokehold on Live Entertainment (A)
Chokehold on Live Entertainment (B)
Jon Hirschtick's New Venture
Cover-It
The Catered Affair
Veronica Jaramillo at a Crossroads (B)
Veronica Jaramillo at a Crossroads (A)
Amaru - Native Spirit from Araucanian Llamas
Coastal Wine: 'A Mystery Hides Along Chile's Pacific Coast...'
Compumat: Math That Can't Add
Coops Model at the Universidad Del Desarrollo
Cory: An Austrian Pastry Company
Rick Drumm
Ernestina Company
Fesanco
Malpo: Building the Future
Roberto Cifuentes
Rick Drumm at D'Addario
Vincent Kobler: The Road to Entrepreneurship in China
Vera Bradley (A)
Accelerated Cure Project
Panera Bread
FEED Resource Recovery
Earthwatch
Note on Entrepreneurial Networks and Networking
Elise Burgess and VisionScape
Telegraph Media Group: The Newspaper Is Dead, Long Live The... (A)
Telegraph Media Group: The Newspaper Is Dead, Long Live The... (B)
Telegraph Media Group: The Newspaper Is Dead, Long Live The... (C)
Telegraph Media Group: The Newspaper Is Dead, Long Live The... (D)
Telegraph Media Group: The Newspaper Is Dead, Long Live The... (E)
Advanced Results Marketing (A)
Saving the Children of Costa Rica
MTN vs Orange in Cameroon
The Cellphone Industry: From the Origins to Deregulation
Orange Cameroon: A Global Telecommunications Company in Africa
MTN Cameroon: The Competitive Advantage of Being African
Advanced Results Marketing (ARM) (A)
Everon IT
Tessera
EarCheck (A): A Product Is Born
EarCheck
MicroE Systems
Jenkins Supply Company
TopSports Ventures
Paragon Lake
Creaky Joints
Nextworth Solutions, Inc
Inanovate
Xerox New Enterprises
Colin O'Brien, CEO, Xerox New Enterprises
Embedding Corporate Philanthropy in Grand Circle Corporation
Global Out of the Gate (3): Finish Line
Global Risk Exchange
Airtech
VisionSense
Sten-Tel, Inc
Sten-Tel
Eureka! Ranch
Scott Berggren
Jack Sprat's Restaurant
DiGrigoli Salons: Business with Style
Streamline Business Systems
Food from the 'Hood': Melinda McMullen
Take a Break Travel
Fashionmall.com
WinSales
Chrysler: Rebirth of an Automaker
Fjord Trading Company (A) and (B)
Family Education Network
Jerry Houle, Blisshouse
Shaker Circuits
Jim Nahill
Peter Richterich
Elderline Communications
CircleLending, Inc: Financing Early Stage Development
CircleLending
Mike Bellobuono
Bagelz
Healthrock: Music with a Message
Nancy's Coffee
Corporate Responsibility in the Midst of Financial Distress
SuperCat (C): Powerboats and Personal Decisions
Liquid Power
SuperCats (C)
Google, Inc: 'Figuring Out How to Deal with China'
Global Out of the Gate (2): DSM Solutech
Eric Johnson
Timberland: Leveraging a Values-based Company
StudentCity.com
Patio Rooms of America (B)
Patio Rooms of America
Neverfail Computing (B)
Neverfail Computing
Neverfail Computing (D)
Clearvue
College Coach
Enrique Arturo Andres Galindo
Alexander Norman and Toni Randolph-Norman
Alex Norman
American Financial Systems
CardSmith, Inc
Alison Barnard
Global Out of the Gate (1): Dartfish
Active International
Ajay Bam
David Pearlman: Pearlman Associates
David Pearlman
Lenta of St Petersburg, Russia
Strategy for US Market Entry (7): IrishMemorial
Strategy for US Market Entry (6): Cooley Whiskey
Royal Corporation
Netegrity, Inc: Software Development Corporation: Challenge and Change
Millipore Corporation and Electronic Commerce
US Major Home Appliances Industry in 2002
Albert Dunlap and Corporate Transformation (B): The Bubble Bursts at Sunbeam
Keynote Systems Inc: Strategic Choices for an Internet Infrastructure Services Company
Grand Circle Corporation and the US Tour Operating Industry
The US Tour Operator Industry in 2001
Strategy for US Market Entry (5): Leica Geosystems
Whirlpool Corporation, 2002
Strategy for US Market Entry (1): Exa SA
Strategy for US Market Entry (2): Linak A/S
Strategy for US Market Entry (3): Plaston Air Treatment Systems
Strategy for US Market Entry (4): Haenseler AG
The Regional Advertising Industry of New England
Diana Mondino and Viviana Zocco at S&P Argentina
Premier, Inc (A)
Premier, Inc (A) and (B)
lLinc: Case Study of a Start Up
After Job 1: Actions and Reactions in the Ford/Firestone Recall
Peru 2002: The Fujimori Effect
Vayusa
OnePIN (R), Inc (B): Going Global
Grupo ASSA, SA (C)
Grupo ASSA, SA (D)
BP Oil International (C): Brand Image Programme
The Rosemount Vortex Flowmeter Plant
Quality at Gillette Argentina
Grupo ASSA, SA (A)
Grupo ASSA, SA (B)
A Matter of Ethics
Pepsi vs Coke in Venezuela
Gina and the Dulux Lamp
Luis Giusti and the Transformation of Petroleos De Venezuela, SA
Sony PC: Entry into the US
Montgomery Watson Harza and Knowledge Management
LoJack and the MicroLogic Alliance
Teaming for Time: The 6am Delivery Project at the Boston Globe (A)
Teaming for Time: The 6am Delivery Project at the Boston Globe (B) - The Boston Globe Meets the 6am Goal
Atlanta Park Medical Center vs Hamlin Asset Management
The Brady Training Program
Dilemma at Devil's Den
Consumer Materials Enterprises, Inc (Consummate Corporation)
A Particle of Evidence
The Path to a Spin-off: Nortel Networks to NetActive
DaimlerChrysler (B)
Fiber-optic Industry Note
Global Paints & Coatings Industry: Overview
Global Paints & Coatings Industry: Competitors
Little League Baseball Inc
A Note on the Telematics Industry
The Learning Company
Whitesmith Consulting
The Role of Market-based and Committee-based Standards
Scott Tompkins (A) & (B)
America's Youth Baseball
Polartec(R) (A), (B) & (C)
YPF SA: Shaping a New Culture
Ellacoya Networks
Glow Dog
Wink Communications
Cabletron Corporation
Building Ingredient Brands (1): Gore-Tex
Building Ingredient Brands (2): Intel Inside
Building Ingredient Brands (3): Kevlar
Building Ingredient Brands (4): NutraSweet
Alternative Sources of Revenues for Nonprofits: Tax Issues Regarding Related and Unrelated Income
Intrinsigo: Looking to Launch
Note on the Robotics and Flexible Automation Industry (1999)
Widget Manufacturing Company
Family Education Network (Fen) (A), (B) & (C) www.familyeducation.com
Collingsworth Corporation
Blueview Farms (A) & (B)
Maker's Mark
Shaker Circuits (A) & (B)
Kronos Incorporated (A) & (B)
Manhattan Bagel Company (A) & (B)
NetMarquee
Barter Industry Note
Everycd
John Roughneen
Quick Lube Franchise Corporation (QLFC)
Diamond Technical Group
Diamond Technical Group (A), (B) & (C)
ENOX Technologies
Global Risk Exchange (A) & (B)
Alco Equipment
The Beard Food Company (A) & (B)
Database Technologies Inc (A) & (B)
Birkental, Manufacturers of Fine Cutlery (A), (B), (C) & (D)
Chevron in Central Asia: Kazakh Oil Enters the Great Game
Fjord Trading Company (A)
SeaFax (A)
GoFish
Monty Python
Internet Fashion Mall, LLC
ClearVue Products
Global Biotechnology Winners (5): Glaxo Wellcome
Global Biotechnology Winners (6): Novartis
Global Biotechnology Winners (7): Pharmacia and Upjohn
Global Biotechnology Winners (8): Schering AG
Merck & Co., Inc: Corporate Governance at a Pharmaceutical Company
AstraZeneca Plc: Corporate Governance at a Pharmaceutical Company
Building the Customer Franchise (1): Alcon Laboratories
Building the Customer Franchise (2): Becton Dickinson
Building the Customer Franchise (3): Johnson & Johnson
Building the Customer Franchise (4): Manpower
Building the Customer Franchise (5): Medtronic
Building the Customer Franchise (6): Millipore
Building the Customer Franchise (7): Serono Laboratories, Inc
Building the Customer Franchise (8): ServiceMaster
EMC: Rewriting Customer Service Rules
Global Biotechnology Winners (1): Amgen
Global Biotechnology Winners (2): Biogen
Global Biotechnology Winners (3): Chiron
Global Biotechnology Winners (4): Genentech
B2B to EB2B Transformation (A): Bethlehem Steel
B2B to EB2B Transformation Case Supplement: Critical Factors in e-Business Transformation
B2B to EB2B Transformation (B): Eastman Chemical
B2B to EB2B Transformation (C): Enron
B2B to EB2B Transformation (D): General Electric
WFNX-101.7 FM and Boston's Radio Wars
Miller Industries, Inc
Compaq Computer Corporation (A)
Compaq Computer Corporation (B)
Compaq Computer Corporation (C1)
Compaq Computer Corporation (D)
Sulzer Metco (C): Post-merger Integration
Sulzer Metco (D): Global Strategy for the 21st Century
Note on the Worldwide Pharmaceutical Industry (1997)
Levi's 'Personal Pair(TM)' Jeans (A)
Levi's 'Personal Pair(TM)' Jeans (B)
Digital Semiconductor
Nypro, Inc
Java: The Pursuit of a New Opportunity at Sun Microsystems
Sulzer Infra (A): Preparing a Strategy for Growth
Sulzer Infra (B): Facing Turnaround
Sulzer Infra (C): Planning Strategic Transformation
EMC Corporation (A): From Inception Through 1998 - the Rise to Market Leadership
Biotechnology and Pharmaceuticals Industry Note (1999)
Fortune International Ltd
Note on Indian and World Fishing Industry: Deep Sea Fishing
General Motors Electric Vehicle (A): 'Dawn of a New Era'
General Motors Electric Vehicle (B): 'The Launch of the General Motors EV1'
India: An Emerging Consumer Market
Information Systems Planning at GTE
Accounting for the Purchase and Sale of Stock in a Firm
The Boston Beer Company (A)
The Boston Beer Company (B)
BP Brand Image Programme Compilation
BP: The Brand Image
DSM Polyethylene: Market Segmentation
Massachusetts Blue Cross and Blue Shield (A)
Massachusetts Blue Cross and Blue Shield (B)
Xerox Corporation (A)
Xerox Corporation (B)
Mosco Inc
Quality Function Deployment at Knight, Inc: A Manufacturing Application of QFD
Microtone, Inc
NEP, Inc
Caterpillar-Mitsubishi (A)
Caterpillar-Mitsubishi (B)
Sun Microsystems, Inc (B)
Bryn Mawr National Bank
The WGBH Educational Foundation: Information Resource Management for Strategic Advantage or Corporate Survival?
US Household Detergent Industry (1990)
BMW: US Manufacturing Investments
Silicon Graphics, Inc (A)
Silicon Graphics, Inc (B)
Note on the Workstation Industry: 1991
Hewlett-Packard Company: Workstations
Sun Microsystems, Inc (A)
IBM Corporation: Workstations
Sulzer Areal (A): Considering a Real Estate Development Venture
The Global Marketing Challenge
The Pan-European Marketing Challenge
Sulzer Areal (B): Marketing the Real Estate Development
The Robbins Company: Information Technology and the Transformation of a Manufacturing Enterprise
Re-engineering Babson College: The Move Towards Information Technology Enabled Student Administrative Support Services
Note on the Construction Machinery Industry
Caterpillar and Komatsu in 1988
Caterpillar and Komatsu in 1992
Caterpillar and Komatsu: Data for Shareholder Value Analyses
Porsche AG (A)
Porsche AG (B)
Porsche AG (C)
Porsche AG (D)
Cray Research in 1989
Cray Research in 1991
Note on the World and US Tire Industries
Firestone Tire and Rubber Co (A)
Firestone Tire and Rubber Co (B)
The Pirelli Group
Bridgestone Corporation
Bridgestone-Firestone Inc
Transforming the Global Organization: Integrating the Business, People, and Information Technology at Camp Dresser & McKee, Inc
Note on the Major Home Appliance Industry in 1990
Note on the European Major Home Appliance Industry in 1990
Maytag Corporation - 2002
General Electric: Major Appliances
Electrolux Group
Marketing in Eastern European Markets
Marketing in Emerging Markets
Schwinn Bicycle Company
Ashamu Group: Guinea Project
Royal Palace Inc: European Expansion (1987)
Harding Equipment Company
Measurement Instrumentation, Inc
Thailand Sugar Refinery
Indian Cashew Processors Ltd
Note on the World Cashew Nut Industry
Massachusetts Blue Cross and Blue Shield (A) & (B)
Levis 'Personal Pair' Jeans
Caterpillar-Mitsubishi (A) & (B)
Porsche AG (A), (B), (C) & (D)
Transforming the Global Organization: Integrating the Business, People and Information Technology at Comp Dresser & McKee Inc
WGBH Educational Foundation for Strategic Advantage or Corporate Survival?
General Motors Electric Vehicle (A) & (B)
Quality Function Depolyment at Knight, Inc: A Manufacturing Application of QFD
Borden Inc v Kraft Inc (A): A Competitive Advertising Challenge
FTC v Kraft, Inc (A): A Government Advertising Challenge
FTC v Kraft, Inc (B): Appeals to Full Commission and Decision
FTC v Kraft, Inc (C): Kraft's Appeal to the Court of Appeals
Designing Customer Service Centers: Rare, Medium and Well Done
Komtek (A) & (B)
Diamond Technnical Group
Intrinsigo
Global Risk Exchange (GRX)
Fjord Trading Company
Blue View Farm (A) & (B)
John Roughneen and Streamline Business Systems
Makers's Mark
Polartec(R) (A) (B) & (C)
Electronic Commerce Network
Global Paints and Coatings Industry Critical Success Factors
WFNX-101.7 FM: Fighting Boston's Radio Wars
ILinc: Case Study of a Start Up
BP Oil International (A): Brand Image Programme
BP Oil International (B): Brand Image Program
Cargill: Building A Global Brand For The World's Largest Private Company
Growth Dilemmas: Amazon or Alibaba in India
Cargill: Building a Global Brand for the World's Largest Private Company (A)
Cargill: Building a Global Brand for the World's Largest Private Company (B)
Beekeeper: From Pivoting Start-up to Disrupting Scale-up
JM Huber: A Family of Solutions: In the Midst of the Leadership Transition
Fitch Learning: Disrupting the Professional Education Landscape
Airbnb's Disrupting Power: Is Hilton the Next Kodak?
Resmed, Inc: The Shift to Connected Medical Devices
Family Leadership Challenges: Disrupting the Momentum at Samsung
When Digital Meets Lean: Digital Transformation at PFA
Greg Dyke: Taking the Helm at the BBC (B)
Industry 4.0 - The Smart Factory
Digitalisation of Services
Digital Transformation at Tetra Pak
Digital Transformation Programme - Dmitry Smolin (Shortened)
Tetra Pak: A Digitally Enabled Supply Chain as a Competitive Advantage
GroupM India: The Human Dimension of a Digital Transformation
Performance Development at GE: Shaping a Fit-for-purpose Performance Management System (C)
Performance Development at GE: Shaping a Fit-for-purpose Performance Management System (A)
Performance Development at GE: Shaping a Fit-for-purpose Performance Management System (B)
The Macallan's Branding Response to the Single Malt Whisky Shortage
Pepperfry.com: Turning the Tables on Disruption
ALDO's Global Omnichannel Imperative
Digital Marketing at Unilever International
GiveWatts: Helping Africa Climbing the Energy Ladder (A)
Tony's Chocolonely and the Pursuit of Growth with Purpose
Nestlé: Developing a Digital Nutrition Platform for Japan
McLaren Applied Technologies: Building a Disruptive Business
Haidilao: Selling Hotpot or Selling Service?
Mary Barra and the Lyft Investment: Leading GM into the Sharing Economy Through Acquisitions
Spice World: Cultivating a Unique Culture
Business Model Evolution: Outpacing Opportunities
Dalian Wanda Group: When Offline Meets Online
Jean-Claude Biver: Positioning Tag Heuer for the Future
Bossard Fasteners (A): Fighting B2B Commoditization
Bossard Fasteners (B): Developing a Digital Strategy by Refusing a Digital Transformation
Dialing for Dollars: The Altice Acquisition Growth Strategy
Crotonville: Revolutionizing GE's Culture, Strategy and Leadership
1MORE: From Original Design Manufacturer to Self-owned Brand
Nestlé's GLOBE Program (A): The Early Months
Nestlé's GLOBE Program (B): July Executive Board Meeting
Nestlé's GLOBE Program (C): 'GLOBE Day'
The Altice Acquisition Growth Strategy: Dialing for Dollars
Valmet Shared Journey Forward
A Case Study of Two Leaders at Burberry: Synergy or Separation?
Unilever: Opportunities In The White Spaces
Sustaining Customer Centricity at Châteauform'
Duplitrace GmbH (Adapted)
GroupM India: The Human Dimension of a Digital Transformation (B)
GroupM India: The Human Dimension of a Digital Transformation (A)
Rebranding SCG Paper
Suntu Motors: Planning for Excellence (A)
Suntu Motors: Planning for Excellence (B)
Untangling Spaghetti: How Innovation Changed at Oticon
Mediquip SA (R)
Telenor's and Grameenphone's Position (Handout 1)
Facebook's Position (Handout 2)
Bangladesh Telecom Regulatory Commission's Position (Handout 3)
The Mexico City Marathon MCDMX
Internet.org on the Ground: The Case of Bangladesh
Key Account Management at Sika (A): Leading in the Matrix
Key Account Management at Sika (B1): Peter Venkman's Challenge
Key Account Management at Sika (B2): Ray Stantz's Position
Key Account Management at Sika (B3): Egon Spengler's Dilemma
Mahindra's Aftermarket Business: Bringing Silicon Valley Inside
Innovation and Renovation: The Nespresso Story
Growing Pains: Mahindra First Choice 2017
AM-Pharma: Creating Value (C) - Pfizer Team Instructions
AM-Pharma: Creating Value (C) - AM-Pharma Team Instructions
AM-Pharma: Creating Value (C)
OSM Aviation: Outsourcing Labor in the Aviation Industry
AM-Pharma: Creating Value
The Enron Collapse
Customer Satisfaction at RÃ¥torp Tires
Galderma's Coming of Age
Nestlé Purina: The Global Website Challenge (A)
Nestlé Purina: The Global Website Challenge (B)
Rustomjee Group: Positioning for a New Market Segment (A)
Rustomjee Group: Positioning for a New Market Segment (B)
Elizabeth Holmes (B): The Downfall
Elizabeth Holmes (A): The Visionary of Theranos
ING Bank: From Disrupted to Disruptor
Rebooting IBM Again
The Downfall of Deutsche Bank
Nitto (A): Innovation for Customers
Nitto (C): New Century
Nitto (B): Decoding San-shin's Dna - Resources and Processes
Kalmar's Big Data Pricing Dilemma
Promoting Inclusive Finance: Agricultural Bank of China
Danfoss Core & Clear (B)
Danfoss Core & Clear (C)
Danfoss Core & Clear (A)
Will 'Linkedin Learning' Disrupt the Education Landscape?
Rethinking the Smartphone Supply Chain: OPPO/VIVO's Big Bet
Guidewire (A) & (B)
Hollywood: Fast and Furious(ly) in Sequel Mode?
The Cephalosporin Wars in China: Competing in the Chinese Antibiotic Market
Transavia (B): Looking for the Next Destination
Transavia (A): Building a Digital Airline Ecosystem
Rotoplas: The Initial Public Offering
Hilti: Challenging Its Processes to Become an Agile Corporation
Uber the Bad Guy: Does It Matter?
Maersk Line: Becoming the Toyota of Shipping (A)
Maersk Line: Becoming the Toyota of Shipping (B)
&samhoud: Future Choice
Rusagro: Growing Against the Odds
CO2 2 H2O: Transition to Sustainable Energy
Tranter India (A): Challenging the Status Quo
Tranter India (B): The High Price of Growth
Tranter India (C): Lean Implementation
TwingTec AG: Catching High Winds
Implementing Value Selling at Tetra Pak
adidas: Route 2015
Health for All: Dr Reddy's Laboratories and Rural India (A)
adidas: Leadership Transition in 2016
adidas: Growth and Transformation to 2009
Endgame for the Automobile Industry?
Digital Transformation at Axel Springer
Health for All: Dr Reddy's Laboratories and Rural India (B)
Cooperativa Integral Catalana - Embracing New Challenges
Inspiring Enspiral - the Multi-stakeholder Network
'Is the Apple Watch Killing the Swiss Watch Industry?' The Apple Watch - A Threat or an Opportunity for the Swatch Group Ltd?
Cisco India
Six Payment Services (A and B)
FREITAG: Designing the Agile Company
adidas Russia/CIS and the Russian Crisis: Retrench or Double down (A), (B) and (C)
Thomas & Betts: Becoming Partner of Choice via Customer Centricity
Thomas & Betts: The Value-based Pricing Decision
Uber Takes on China
Dollar Shave and Gillette: The Razor Blade Industry Gets Cut
Predicting Patients' Future Needs: Knee and Hip Replacements at Allianz
Convertible Bonds: Pricing and Structuring
Personal Capital: Differentiating Within Digital Wealth Management
Monte Carlo Simulation: An Introduction
Novartis: Strategic Position in the Life Sciences Industry (A)
Phantom Electronics
Volkswagen Emissions Scandal: An Owner’s Perspective
Ultra: The Initial Public Offering (A)
Ultra: The Initial Public Offering (B)
Ultra Novo Mercado (A)
Ultra Novo Mercado (B)
Senior Solution: Raising Capital for Growth
Senior Solution: The IPO
Industry 4.0: The Hard Reality in Business to Business
Atera NYC (A), (B) & (C)
Beneful
Lost for Words: Newspapers' Digital Future
Bandhan (A and B)
Mahindra Finance: Accelerating Growth
Mahindra Finance (A): Creating New Markets
Mahindra Finance (B): Finessing Business Models
Ta-Q-Bin and the Value Networking Design: Yamato Group’s Bid for International Expansion
Value Selling at SKF Service (A): Tough Buyer Confronts Strategy
Value Selling at SKF Service (B): Facing a Tough Buyer
Value Selling at SKF Service (C): Meeting John Elliot
Japan Electric Power Company (B): The Customer Value Assessment Project
Nordstrom: A Culture of Service
ICI Paints (B): Considering a Global Product Organisation
ICI Paints (A): Strategy for Globalisation
ICI Paints (A)
ICI Paints (B)
Kermel: A High-tech Fiber in Search of New Markets
Negotiating for a Cellular Telephone License in Egypt
Wolf Fenner (A): Pan-Europeanizing Service Quality
Wolf Fenner (A) & (B)
Wolf Fenner (B): Pan-Europeanizing Service Quality
Inalfa BV (B)
Borg-Warner Chemicals (A)
Prentiss Products Europe (A)
Jiffy (B): Channel Management for Customer Orientation
ABB Financial Services
Skandia Assurance and Financial Services: Measuring and Visualising Intellectual Capital
SENSORICA - More than a Dream
New Realities: Brasilagro and the Agribusiness Sector in Brazil
Patagonia’s Sustainability Strategy: Don’t Buy Our Products
The Piano War: Steinway and Yamaha
TechStar–VentureForth: Confidential Instructions for the Representative of VentureForth
Sony and Third Point (A)
Sony and Third Point (B)
The Right Doctor for the Right Thing
Prokon (A): Crowdlending in Green Energy
Prokon (B): Gone with the Wind
ICBC & China Credit Equals Gold No 1 (A)
ICBC & China Credit Equals Gold No 1 (B)
CIMB: Becoming an ASEAN Universal Bank
Bank Central Asia: Changing Strategy to Maintain Market Leadership
Xerox: A Solutions Journey
Etihad Etisalat Company (Mobily)
Mohammad Al-Mojil Group (MMG) the Energy Behind Energy
From Concrete to a Flooring Solution: Holcim Mexico - Selling a Commodity That Isn't (Overhead Case)
Banco Espirito Santo: The End of the (Credit) Line
Honeymoon Interrupted: Mary Barra, CEO, GM (C)
Shareholder Activism at Sony
Amer International Group
Ningbo Fotile Kitchenware
The Midea Group
Tasly Pharmaceutical Group Co, Ltd
WeWork: Airbnb for Office Rental?
Chris Moller Sends an Outlook Invitation (A)
Chris Moller Sends an Outlook Invitation (B)
Starbucks Coffee (A): A Joint Venture with Tata Global Beverages?
Starbucks Coffee (B): A Joint Venture with Tata Global Beverages?
The Transformation of the CIMB Group (A)
The Transformation of the CIMB Group (B)
Shanxi Haixin Iron and Steel Group
Negotiating in the Context of Ongoing Relationships
TechStar-VentureForth: Confidential Instructions for the Representative of TechStar
Focus and Win: Nestlé China Ice Cream Turnaround (B)
Maersk Liner Business (A)
Zhejiang Hisoar Pharmaceutical
Kungfu Catering Management Co, Ltd
MTN: Strategic Directions in 2014
Fattal Group: Positioning the Next Generation of Entrepreneurs
Japan Electric Power Company (A): Can This Customer Be Saved?
Royal Frieslandcampina: A Moo-ger of Equals (A)
Royal Frieslandcampina: A Moo-ger of Equals (B)
Royal Frieslandcampina: A Moo-ger of Equals (C)
Canadian Institute of Business and Technology in China
Deloitte Europe: Building a Culture of Cross-border Collaboration
Herceptin & Roche in India: The Battle for Life-saving Treatment (A)
Herceptin & Roche in India: The Battle for Life-saving Treatment (B)
Focus and Win: Nestlé China Ice Cream Turnaround (A)
Lee Kum Kee Co Ltd (C): A Recipe for Shared Values
Unilever’s 2020 Super-stretch Goal: Doubling Growth, Reducing Negative Impacts (A)
Borg-Warner Chemicals (B)
Jordan A/S (R)
Taking Charge at Inter Drinks Company (R1)
Egypt Cellular Telephone License Negotiation Process and Timing
The Players in the Negotiation
Evaluating a Mobile Telecommunications Company
Understanding Egypt: A Brief Note
A Primer on National Culture, Negotiating Styles and Communication Patterns
Telecommunications Industry: Data and Information Sources
Briefing Paper: Telecom Egypt
Briefing Paper: Orascom
Briefing Paper: Misr Ventures
Briefing Paper: France Telecom
Briefing Paper: Sonera
Briefing Paper: Motorola
Briefing Paper: Ericsson
Be Sharp! Sharp's Innovation in the LCD Industry
The Making of the iPod
Chateauform the Home of Seminars (A): Creating an Outstanding Customer Experience - From Good to Great
Chateauform the Home of Seminars (B): Navigating the Economic Crisis and Preparing for the Future
AB InBev: Dream, People, Culture and Cost
Implementing Technology-based Learning at Hilti
Rising from the Ashes? Thyssenkrupp's American Deacle and Its Aftermath
Marcopolo: The Quest for Global Leadership
Eat Me: The World on Small Plates (R)
Lundin: When It’s Time to Put Your Name on the Door
Ayala Corporation: One Family’s Contribution to Nation Building
Indorama Ventures PLC: Charting Its Own Path to Success
Pirelli Tyres in the Formula 1 (Cartoon case)
Mobility Car Sharing (Cartoon case)
Instant Gratification: Same-day Delivery and the Future of US Retail
D’Addario: Keeping in Tune (F)
D’Addario: Keeping in Tune (D)
D’Addario: Keeping in Tune (E)
D’Addario: Keeping in Tune (C)
D’Addario: Keeping in Tune (B)
D’Addario: Keeping in Tune (A)
JM Huber: A Family of Solutions
Royal Selangor: The Evolution of a Brand over Four Family Generations
Tumi and the Doughty Hanson Value Enhancement Group (VEG)
The LEGO Group: Family Business Resilience (A)
Nestlé Innovation Partnerships: Getting Started
The LEGO Group: Family Business Resilience (B)
Finding a Breakthrough Strategy for Jordi Swiss Icon
The Miracle Balm of Gilead (A)
The Miracle Balm of Gilead (B)
Tiger Balm: The Jewel in the Crown
Indosat Mobile Financial Services
Back to the Future: GM and the Electric Vehicle
CanaFin Makes Its Largest Acquisition
CanaFin Makes Its Largest Acquisition (Handout 1)
CanaFin Makes Its Largest Acquisition (Handout 2)
CanaFin Makes Its Largest Acquisition (Handout 3)
CanaFin Makes Its Largest Acquisition (Handout 4)
CanaFin Makes Its Largest Acquisition (Handout 5)
CanaFin Makes Its Largest Acquisition (Handout 6)
Bata India Limited (A): Bankruptcy or Turnaround
Bata India Limited (B): Turnaround
Bata India Limited (C): A New Journey
Instant Gratification: UPS
Instant Gratification: FedEx
Instant Gratification: Google
Instant Gratification: WalMart
Embraer: Flying into Stormy Weather
FrieslandCampina Foodservice (A): Setting up a New Operating Company
FrieslandCampina Foodservice (B)
Frieslandcampina Foodservice (C): Defining the European Must-win Battles
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